everyday identity

Introduction

I am an experienced IT leader with over a decade of expertise in Identity and Access Management (IAM) and Identity Governance and Administration (IGA). I specialize in architecting and managing secure, scalable identity solutions using Okta lifecycle management, workflows, SCIM provisioning, and REST API integrations. My deep understanding of Hybrid Identity Architecture—including SSO, MFA, and Privileged Access Management (PAM) across Azure, AWS, and on-premises environments—ensures robust, Zero Trust–aligned security posture for organizations of all sizes. 

In my most recent role as IAM Manager at The Aspen Group, I designed and implemented an enterprise-wide Okta solution that reduced unauthorized access incidents by 60% and led a team of engineers to deploy a comprehensive IGA platform, boosting access control efficiency by 40%. I orchestrated the migration of legacy systems to Okta, cutting infrastructure costs by 20%, and rolled out Okta MFA and SSO to enhance user security and productivity. By integrating IAM with Active Directory and LDAP, I streamlined provisioning and auditing processes, aligning identity services with strategic business goals. 

Prior to this, I served as a ServiceNow Developer and Administrator, where I built custom applications and dashboards that reduced ticket volume by 35% and automated critical workflows through API integrations. As a JAMF Administrator, I deployed and managed enterprise macOS and iOS devices, cutting deployment time in half and integrating JAMF with Azure AD for seamless SSO and Conditional Access. Early in my career, I led an IT Help Desk team of six, improving service delivery by standardizing ITIL processes and implementing remote support tools. Through each of these roles, I’ve leveraged PowerShell, Python, and IntegrationHub to automate operations and drive continuous improvement. ​